ABOUT CHAPLINS
Since Chaplins opened it's doors almost 20 years ago we have showcased and delivered the very best in style, quality and service to a long list of discerning clientele. We are passionate about contemporary design and luxury living and we know that this lifestyle is a passion shared by our enthusiastic clients. Through our commitment to detail and sourcing the right products, we have forged partnerships and close relationships with many top designers and contemporary brands that share the same ethos of providing the very best in modern furniture today. This together with our attention to delivering exactly what the client requires has contributed to our international rise and formidable reputation. Forging ahead of our competitors we have introduced many international brands to the UK market and we aim to continue to drive design forward by showcasing the very best design houses, and locating the products that fulfil your need for a timeless yet contemporary interior. At Chaplins we like to create a relaxed, informal environment where clients can feel welcome and inspired by the beautiful pieces on display. Come along to the store and see for yourself or call 020 8421 1779 to book a consultation with our design team...
CHAPLINS SHOWROOM E-BROCHURE
WHAT THE TRADE SAY ABOUT US...
"London's best-kept secret" WHAT OUR CUSTOMERS SAY ABOUT US...
"Just wanted to thank you for the efficient delivery of the B&B Italia sofa to my client. She is delighted and spoke very highly of your delivery service, which was exactly on time, and she said they were very helpful. "What can I say, everything fantastic!!!You team of guys were just superb! Nothing was too much trouble. I want some just like yours!!! Hope they all got back safely." "Many thanks for sending your fitters today. "I understand you are the MD or owner of Chaplins. We bought a table and chairs from you-it must be 5 years ago. Recently we have had a problem with the table and one of the chairs-something I suspect that is a design fault- we tried a number of ways to fix them, all to no avail. Finally my wife suggested phoning you, although we did not really expect to make much progress. How wrong can you be? We were put in contact with Geoff at your warehouse who understood what the problems were and arranged for the table to have a "fix" to solve the design fault and is currently trying to repair the chair himself. The reason for this email is to say that he personifies what good customer service is all about. He is knowledgeable, courteous and has been on the phone a number of times to keep us informed of what is happening. He is a major asset to the reputation of Chaplins and I thought I should tell you this." "Just want to thank you for the furniture we received today -- they look great. And thank you for the Knoll table top. The size works perfectly for the base and 4 chairs." "I just had to write and tell you how thrilled we were with the de Sede sofa and armchairs plus the B&B Italia Flat C units. They certainly give our room the WOW factor. Your staff worked brilliantly with me to achieve my dreams - from Phillip who spent all those hours getting the design exactly right - to Bhasker Patel who kept me up to date with the order progress and organising the delivery date - and finally to those magnificent deliver/fitting men who seemed to make light of what looked to me a mammoth jigsaw of shelving laid out on the floor. I can't wait for friends and family to visit - I know they are going to love it as much as I do. THANK YOU! THANK YOU! THANK YOU!" |
