“We are dedicated to giving our customers the quality of service and value for money that only a family-run business can provide.”

Simon Chaplin - Managing Director


At Chaplins it’s about more than just great style. We believe in creating future-proofed, one-of-a-kind homes that our clients will love forever. Check out just some of the reasons to shop with us below.


Chaplins Team 2021

Ever since we opened our doors in 1993, we’ve made it a priority to create a family of experts who love what they do. It’s one of the reasons why if you visit the showroom today, you’ll see many of the same faces that you did back then.

Together, we share lifetimes of knowledge and are perfectly positioned to help with any design query.

Seen a beautiful cabinet somewhere and would like to know the name? Then stop by the showroom or give us a bell.

Working on a glitzy hotel and need to source unique designs fast? We’ll pop you straight through to our trade department.

Irrespective of the size or nature of your project, our encyclopaedic knowledge means we’re delighted and able to help.


Hatch End Showroom

Our 25,000 sq ft luxury lifestyle showroom is spread over 3 floors and 2 buildings and is your one-stop-shop for all things design. A space of discovery and inspiration, it’s where extraordinary interior stories begin.

At Chaplins, our mission is simple: to connect lovers of beautiful design with everything they need to create a timeless and authentic home.

Among the carefully curated studios, you’ll find contemporary lighting, beautiful storage, and exquisite furniture from over 180 designer brands. Complementing each of these glamorous room sets are a wide range of audio-visual systems, art and accessories, designed to amplify the possibilities of your space.

We know that luxury looks and feels different for everyone which is why we exhibit a wide range of aesthetics, from serene Scandinavian set-ups through to effortless Italian chic.


Our Customers

Our customers are clients for life which is why our service doesn’t end at the point of sale.

Damaged an item? Let us know. We’ll source the spare part or cleaning professionals for you — no matter where you are in the world.

Inherited a design and would like to make it your own? Then get in touch to discuss all things upholstery. We’ll take you through our unparalleled finish library until we find the perfect fit.

Concerned about privacy? We regularly work with high-profile clients and know that discretion is a must. With Chaplins, you can count on us to get it done on time and with the utmost respect for your privacy.


Chaplins Brands

Every year, we scour the globe in search of the extraordinary — the collections that take your breath away and the ones that reveal a new way of living.

In curating the most exciting styles, we help clients build homes they’ll love forever.

We also play a pivotal role in supporting up-and-coming designers who are looking to break into the industry.

Our online store is the best place to start. Browse over 180 contemporary brands and use our handy live chat feature for help with finishes, fabrics and sizing.


Chaplins Products

Our designs are authentic, considered and beautiful. Together they span over 100 years of design, from Bauhaus to mid-century, Art Deco to contemporary. Each era has a story to tell, and a role to play in helping you write yours. Drop by the showroom for a cup of Italian coffee where we’d be delighted to share them with you.

Every design we sell is made to order and can be customised to your exact specifications. Not only does this make for a more personal experience but it helps keep waste to a minimum.

Can’t find exactly what you’re looking for? Get in touch. We’re often asked to help source a missing piece — be that a statement armchair or glamorous chandelier. We’ll use our industry experience and vast network of ateliers to help you find it.



As a family-owned business, we understand the importance of trust. All orders arrive to our dedicated warehouse before being sent out and installed by our in-house delivery team, so that every project is delivered seamlessly and with care.

Great design lasts forever. In each of our carefully selected products, the hand of the artisan lives on, creating a legacy of craft and sustainability.

In investing in bespoke items, you choose to uphold exacting standards of manufacturing over the tumult and waste of mass-produced stock. For more information on the environmental certifications of our brands, please don’t hesitate to contact the showroom.

With the Chaplins Price Promise, you can be sure of competitive pricing on the designs that matter. Before shopping elsewhere, why not allow us the opportunity to better both service and style?


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