Worldwide Shipping

Your first port of call for modern furniture &
lighting anywhere in the world

 

Worldwide Shipping

Your first port of call for modern furniture & lighting anywhere in the world

 


Design knows no bounds.
And neither do we.

We help design lovers write beautiful interior stories in every region of the globe. Here's how...

+ Partners in all the right places

We're in the business of delivering great style. And over the last three decades, we’ve built up an extensive network of trusted international carriers that help us ship all over the world at competitive prices.

+ One point of contact

At Chaplins, we take care of it all. From the nitty gritty of purchasing and consolidating. To the logistics of shipping and installation. For our clients, it means a seamless service from start to finish. As well as a single point of contact for any enquiries. 

+ A name you can trust

When it comes to contemporary design, trust and authenticity is everything. By purchasing through an established UK based-brand, you can be sure you're getting the real deal.

Bespoke services for every budget

Road Freight

Our delivery team has well-established driving routes throughout Europe, the UK, and Scandinavia. With daily deliveries across the continent, we can ensure that your parcel is with you within two weeks of it arriving in our warehouse.

Air Freight

Chaplins’ international delivery includes full air freight services to and from all major UK airports. We only work with specialist international carriers to ensure that orders arrive at their destination as quickly as possible and in perfect condition.

Sea Freight

Depending on the destination, orders can also be fulfilled by ocean freight. As ever, the same rigorous standards apply to ensure seamless delivery from start to finish.

Your questions about international shipping, answered.

Where do we ship to?


We're delighted to ship to over 80 destinations worldwide. These include:

Europe

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Gilbraltar, Andorra, Canary Islands, Sweden, Switzerland, Liechtenstein, Turkey

Rest of World

Antigua, Argentina, Australia, The Bahamas, Bahrain, Barbados, Belarus, Brazil, Brunei, Canada, Cape Verde, Cayman Islands, Chile, China, Colombia, Egypt, Falkland Islands, Fiji, Greenland, Hong Kong, Indonesia, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kuwait, Lebanon, Maldives, Malaysia, Mexico, Morocco, New Zealand, Oman, Pakistan, Peru, Philippines, Saudi Arabia, Seychelles, Singapore, South Africa, Thailand, Tunisia, Ukraine, United Arab Emirates, Uruguay, United States, Vietnam, U.S Virgin Islands 

How long will my order take to arrive?


This depends on the final destination and type of delivery chosen. Once your item(s) have arrived in our UK warehouse, they can be sent by air, sea or road. Air deliveries usually arrive within 7-10 days of departure (pending customs clearance). Deliveries by sea tend to take slightly longer and can take between 4-6 weeks to arrive (again subject to customs clearance).

How much will it cost?


Overseas delivery costs vary according to size, weight and destination. International clients can checkout out on our website without being charged and wait to receive a quote of the best courier service for your region. Alternatively, you can also fill out the form below. Where possible, do remember to include the full details of your order (including dimensions and finishes) so that we can provide you with the most accurate quote possible.  

How does customs clearance work?


International deliveries are subject to taxes and tariffs which vary from country to country. These must be paid by the customer prior to delivery, so it’s important that you familiarise yourself with your country’s import rules beforehand. Once the item has arrived in its country of destination, you will be notified with a breakdown of the bill. To avoid delays or returns, please ensure these are paid in a timely fashion.

Is on-site installation included?


We offer a variety of services for our international clients. The most popular is kerbside delivery, in which the item is delivered to the address and taken in and installed by the customer. Also available is our door-to-door service, which includes delivery to the desired room. Alternatively, clients can opt for a premium installation service, in which a member of the logistics team will ensure the full installation of your product(s). For large international projects, we may also send an expert from our FF&E department to oversee any particularly complicated fits.

Any further queries?

Drop us a line via the form below and we'll get back to you in 24 business hours, max.